The Complete Guide to Text Messaging for Customer Service (With SMS Templates)

Text messaging for customer service is offering support to your contacts and customers through SMS. This communication happens over your contacts’ phone, specifically in their text messaging application. Now, why is text messaging for customer service so important? Here are some statistics to answer that question: 85% of customers prefer receiving text messages from businesses […]The post The Complete Guide to Text Messaging for Customer Service (With SMS Templates) appeared first on CallHub